Quality is central to our work and the value we deliver to our customers.
From the WRAITH Defence management team to every employee and partner, a common and essential shared value is a commitment to providing the best quality management system and training to maintain the highest quality products and services.
At WRAITH Defence quality is a must, a pre-requisite for success. Ours is a business of precision and accuracy, reproducibility and specificity, timeliness and trust. These are our real products and services. These are what set WRAITH Defence apart from other companies in the defence industry. These are what our clients require, demand and expect … and what WRAITH Defence delivers.
To earn your business, The WRAITH Defence professionals are committed to continuous improvement through innovation and strong quality leadership. We consistently strive for, audit for and achieve high quality and customer satisfaction through performance excellence.
The WRAITH Defence management team is committed to providing the company with a focus on quality, with a well defined quality system, and with the best tools possible to achieve it.
WRAITH Defence applies its most important resources, their employees, to understand and continuously improve our processes.
A total quality management approach where every employee, supplier and customer is regarded as an essential part of the process, and is committed to:
Continuous improvement in terms of quality and effectiveness is fundamental to the WRAITH Defence development, and an important source of its competitive advantage.
Working cooperatively with our clients using statistical and other techniques commensurate with technological developments within the company, aiming at continuous quality improvement.
Developing all personnel through training at all levels of WRAITH Defence.
An error-free performance standard, based on prevention and a “right-first-time” attitude, which is comprised of several facets:
Routine internal audits of our vertical assets and equipment to ensure we are operating in compliance with regulatory guidelines and our quality program.
An extensive equipment qualification, calibration and maintenance program.
A commitment to ensure compliance with all current regulatory requirements.
Accomplished by monitoring changes to regulatory requirements that might impact the various aspects of WRAITH Defence.
The objective and expectation of this central commitment to quality is that our clients can have full confidence in WRAITH Defence. Client satisfaction is fundamental to WRAITH's short-term growth and long-term success. Client expectations determine WRAITH's priorities and inspire our progress. Meeting and exceeding these expectations, and earning client confidence will come from the efforts of each WRAITH Defence employee in conjunction with supportive participation from every level of the WRAITH Defence management team.
WRAITH's corporate culture is defined by a simple set of corporate values that define how we operate every single day.
Uncompromising honesty, fairness, and accountability in everything we do.
Making our mark, staying ahead of the curve, and establishing new benchmarks.
Doing what it takes to deliver what we promise.
Pioneering creative solutions for business and operational transformation.
Leveraging modern, cost-effective techniques to deliver quality, durability,and value multiplication.
Committing to a Zero Accident policy, upholding respect for life.
Exceeding expectations, building trust to keep our clients and customers returning.
This reflects how we interact with our clients, our colleagues, and our communities. We hold each other accountable for creating an environment that we can all be proud to work at.
We have earned the trust and respect of our clients for a couple of simple reasons. we have amazing people, that are expert at what they do. They bring a strong service ethos to everything they do. Our people take pride and ownership in what they do.
We have only one objective: to ensure our clients mission objectives are achieved to the the highest level level possible.
Our process ensures that our programs are delivered on budget and on schedule. WRAITH's clients have confidence that we have the expertise to take their product to the next level.
We have worked around the world, and our global reach means that we can support our clients wherever their needs require. As WRAITH Defence, we can draw upon the accumulated knowledge of an organisation that sets new standards of excellence wherever it goes. We apply the very best international experience and local expertise to keep our clients at the leading edge of defence and national security.
We hope this provides you with a few reasons to get to know WRAITH Defence better. Whether you are a potential customer, partner, or a future employee, we look forward to finding out how we can work together to help secure the future of Great Britain and its allies.
WRAITH Defence is applying the most innovative techniques to life saving designs to life and raising the standard in terms of capability, to become a trusted business partner engaging with allied countries and partners individuals in the Defence and Law Enforcement industries.
WRAITH Defence is committed towards global sustainability, safety, quality excellence and value creation for all our stakeholders. Wraith will continue to establish partnerships with quality driven organisations and deliver projects exceeding the clients’ expectations. We are a progressive organisation that fosters a people-excellence culture based on merit and equal opportunity.
WRAITH Defence is committed to total client satisfaction by creating value that exceeds expectations in all we do. We achieve this through close partnerships with our clients and all stakeholders, including statutory and legal authorities. As a responsible employer and advocate of EHS, we proactively engage our resources to put in place a comprehensive framework to prevent workplace incidents, hazards, and pollution. We comply with local EHS regulations and standards and are driven to strengthen our quality and EHS performances, management, and practices in the group
WRAITH Defence is committed to using our natural resources efficiently, and minimising waste and pollution. We endeavour to mitigate negative impacts to the general public and ensure that public safety is not compromised.
WRAITH Defence conducts business operations globally and compliance with applicable sanctions is a central component of WRAITH's overall financial legal compliance program. WRAITH maintains a global sanctions framework which establishes group-wide requirements and minimum standards designed to ensure non-trading compliance with any sanctioned country globally.
Modern slavery is a heinous crime and a morally reprehensible act that deprives a person's liberty and dignity for another person's gain. It affects millions of people around the world, including many in developed countries, who are being kept and exploited in various forms of slavery. Every company is at risk of being involved in this crime through its own operations and its supply chain.
At WRAITH Defence, we have a zero-tolerance approach to modern slavery and are fully committed to preventing slavery and human trafficking in our operation and supply chain. We have taken concrete steps to tackle modern slavery, as outlined in this declaration. This statement sets out the actions that we have taken to understand all potential modern slavery risks related to our business, and to implement steps to prevent slavery and human trafficking.
WRAITH Defence and every subsidiary (having the meaning as set out in section 1152 UK Companies Act 2006 ) (“Company”) is committed to applying the highest standards of ethical conduct and integrity in its business activities. Every employee and individual acting on the Company’s behalf is responsible for maintaining the Company’s reputation and for conducting business honestly and professionally.
The Company considers that bribery and corruption has a detrimental impact in business by undermining good governance and distorting free markets.
The Company benefits from carrying out business in a transparent and ethical way. The Company does not tolerate any form of bribery, whether direct or indirect, by, or of, its employees, officers, agents or consultants or any person or companies acting for it or on its behalf. The board and senior management are committed to implementing and enforcing effective systems to prevent and eliminate bribery, in accordance with the Bribery Act 2010.
The Company and its subsidiary companies have issued an anti-bribery and corruption policy, together with policies on gifts and corporate hospitality (“Policies”), outlining the Company’s position on preventing and prohibiting bribery and corruption. These Policies apply to all employees, and they are required to familiarise themselves and comply with these Policies.
A bribe is a financial advantage or other reward that is offered to, given to, or received by an individual or company (whether directly or indirectly) to induce or influence that individual or company to perform public or corporate functions or duties improperly.
Employees and others acting for or on behalf of the Company are strictly prohibited from making, soliciting, or receiving any bribes or unauthorised payments. As part of its anti- bribery measures, the Company accepts transparent, proportionate, reasonable, and bona fide hospitality and promotional expenditure, whether given or received.
A breach of these Policies by an employee will be treated as grounds for disciplinary action. Employees and other individuals acting for the Company should note that bribery is a criminal offence that may result in up to 10 years’ imprisonment and/or an unlimited fine for the individual and an unlimited fine for the Company.
The Company has a policy of not conducting business with service providers, agents or representatives that do not support appropriate anti-bribery and corruption objectives.
The success of the Company’s anti-bribery and corruption measures depends on all employees, and those acting for the Company, playing their part in helping prevent bribery. Therefore, all employees and others acting for, or on behalf of, the Company are encouraged to report any suspected bribery in accordance with the procedures set out in the Policies or in the case of third parties to the Company Secretary.
The Company will support any individuals who make such a report in good faith.
WRAITH Defence understands that counterfeiting is a serious issue and poses a significant safety hazard within the defence industry. We have adopted an Anti-Counterfeit Policy to eliminate the impact of counterfeit parts on WRAITH Defence products and our customers. This is a zero tolerance policy against knowingly and intentionally trafficking counterfeit goods.
WRAITH Defence does not use counterfeit products and we demand that our supply chain adheres to our ethical business standards and mirrors our practices and procedures. To support this policy of WRAITH Defence maintains processes to ensure purchases are only made directly from approved suppliers such as OEMs, manufacturers, franchised distributors or agents. Should a suspect counterfeit or counterfeit product be found, WRAITH Defence will quarantine such material and report the findings to the supplier and appropriate authorities.
WRAITH Defence is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
“Imagine a professional working environment in which the only basis for judgement is your performance individually and as an effective member of your team; an environment that does not judge you on any other criteria; an environment that feels like it gives you every opportunity to contribute and develop; an environment where managers, at every level, from top to bottom, led by personal example and do not tolerate any form of unacceptable behaviour or discrimination. Sounds good? It should because this is an environment in which we all want to work. It is an environment that appeals to everyone. It builds trust, builds strong and resilient teams, and retains people – all things which make us a more effective company.
This is not just about our legal or moral responsibility, but about the operational effectiveness of WRAITH Defence. The whole team benefits when we embrace the diversity of different perspectives, ideas, and ways of working that people from diverse backgrounds, experiences, and identities bring to the organisation. It helps us to grow, learn, and fulfil our potential, improves our decision making, boosts engagement and innovation, and enables us to be responsive and adaptive in an ever-changing world.
As the CEO of WRAITH Defence and its subsidiaries, I will champion greater diversity of gender, race, age, religion, identity, and experience. I will create an inclusive environment where everyone feels valued and empowered, where they can be themselves rather than a stereotype, and where they have the freedom to challenge, innovate and learn.
Everything we do is about being effective as a company. Getting the most out of every individual, by treating them as we would all wish to be treated (fairly, with dignity and respect) will allow us to do this better”.
Chief Executive Officer
WRAITH Defence Technologies Ltd
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation).
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services
(c) information that you provide to us for the purpose of registering with us (including name, email address and mobile phone number)
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters including name and e-mail address
(e) any other information that you choose to send to us
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; We will use the persistent cookies to: enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites including this one.
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send to you goods purchased via the website, and supply to you services purchased via the website;
(e) send you general (non-marketing) commercial communications;
(f) send you email notifications which you have specifically requested;
(g) send to you our newsletter and other marketing communications relating to our business [or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling;
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Information which you provide may be transferred to countries (including the United States, Japan, which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website] will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at 100.00GBP); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address). We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
The data controller responsible in respect of the information collected on this website is WRAITH Defence Technologies Ltd, 12 Station Parade, Harrogate, North Yorkshire, England, HG1 1UE.